1. Introduction
Welcome to Otto Beds Ltd. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
2. Products
2.1 Product Descriptions
We strive to provide accurate descriptions and images of our products on our website. However, please note that colors may vary slightly due to monitor settings. We also reserve the right to make changes to product specifications without prior notice.
2.2 Pricing
All prices listed on our website are in the local currency and inclusive of applicable taxes, unless otherwise stated. Shipping charges, if applicable, will be added during the checkout process. We reserve the right to modify prices at any time without prior notice.
3. Orders and Payment
3.1 Placing an Order
To place an order, simply add the desired product(s) to your shopping cart and proceed to checkout. You will be required to provide accurate and complete information for billing and shipping purposes.
3.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and online payment platforms. Payment must be made in full at the time of placing the order.
3.3 Order Confirmation
Once your order is placed, you will receive an email confirming the details of your purchase. This confirmation does not guarantee acceptance of the order, but rather acknowledges that we have received your request.
3.4 Order Acceptance
Order acceptance and the formation of a contract between you and Otto Beds Ltd will occur when we dispatch the product(s) to you. We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
4.1 Shipping Methods
We offer various shipping methods, including standard and express delivery. The available options will be displayed during the checkout process.
4.2 Delivery Times
Delivery times may vary depending on the shipping method selected and your location. We will make reasonable efforts to deliver the products within the estimated timeframe, but we cannot guarantee specific delivery dates.
4.3 Delivery Charges
Shipping charges will be calculated based on the weight, dimensions, and destination of the products. The applicable charges will be displayed during the checkout process.
5. Returns and Refunds
5.1 Return Policy
If you are not satisfied with your purchase, you may contact our customer service team. You may also refer to our Returns Policy on our website for detailed instructions and conditions.
5.2 Refund Process
We will process refunds within a reasonable timeframe after an order is placed. Please refer to our refund policy page. Otto Beds Ltd does not offer refunds since the products we sell are bespoke and custom-designed.
6. Intellectual Property
All intellectual property rights, including copyright and trademarks, associated with our website and products are owned by Otto Beds Ltd. You are prohibited from using, reproducing, or modifying any content without our explicit permission.
7. Limitation of Liability
To the fullest extent permitted by law, Otto Beds Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Otto Beds Ltd operates.
9. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the information provided on our website.
Please note that these Terms and Conditions are subject to change without prior notice. It is your responsibility to review them periodically for any updates.
If you have any concerns prior to using our services, please contact us for advice. Otto Beds Ltd will not be liable for any injuries sustained by any person while using our products or setting them up.